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Host(ess)

Mi Familia @ The Rim

Summary

As a Host(ess) at La Familia Cortez Restaurants, your goal is to provide service beyond expectation to each and every Guest. Responsibilities and requirements include but are not limited to the following:

Responsibilities

  • Welcoming Guests with a smile.
  • Escorting Guests to their table.
  • Managing wait lists and floor charts.
  • Communicating with Guest regarding wait timeframes.
  • Maintaining a rhythmic cycle of service by seating on a FIRST COME, FIRST SERVE basis.

Requirements

  • Customer service experience a plus.
  • Able to multi-task and keep calm under pressure.
  • Ability to anticipate and address guests’ service needs and thank guests with a “Con Mucho Gusto” demeanor.
  • Ability to communicate effectively.
  • Ability to stand for up to four (4) hours at a time.
  • Texas Food Handler’s Certification.